Before organizations can make any decisions, it is extremely important that they do their homework first.  Proper planning and preparation is paramount to the successful implementation of any project. I have had the opportunity to work on several SharePoint projects.  Each one very different as far as the clients’ needs...

  Haven’t we all experienced conference calls like this one? It’s sad, but true, we all have. It is also true that some of us just aren’t sure how to do a conference call and make it productive. Sometimes conference calls can be more of a hindrance than they are...

The first quarter is in full swing and along with that are numerous stressors. It may seem like an easier plan to stick to what you know, then to change now, with the advances in the market. It may be easier, but is it better? Could an advance in your...

Twilio, Tropo, and Plivo offer exciting and innovative tools to incorporate telephony and messaging into a variety of cloud-based platforms, as QUENTIN HARDY notes in his New York Times article, When Your App Is in the Cloud. But the real threat to traditional telephony platforms like Cisco and Avaya come from Microsoft...

The recent passing of Nelson Mandela has forced me into thinking about our society and how we relate to each other.  I am now asking myself questions such as: “What am I doing to make a difference?” or “Who can I collaborate with to help influence change or make things...