Poly Elara 60 Review
As Microsoft rolls out Teams, one thing the application challenges is the idea of what a phone is. The Poly Elara 60 is Polycom’s 2nd device that they have released for Microsoft Teams (the first being the fantastic Poly Trio Conference Phone). Let’s take a look how this iteration in...
Changing Your Telecommuting Policy
Changing Your Telecommuting Policy: Working Remotely As someone who works solely from home I get into a lot of interesting conversations when I tell people I work for a company whose headquarters are in Maryland though I live in Oklahoma. Additionally, as an extrovert working from home I also get...
5 Ways Your Business Can Go Green
Looking for Ways to Help Your Business Go Green? Everyday energy is wasted while pollutants and trash are accumulating in our environment. Perhaps TecFac’s methods could help your organization—not only to decrease the undesirable environmental impact but to increase productivity while cutting costs — a line that seems almost too...
Flu, Business Continuity, and Unified Communication
Concerning Symptoms in the Workplace A study published this week in the medical journal, BMJ, concluded that the world is “grossly underprepared” for future disease outbreaks. The study was based on data collected from the Ebola outbreak of August 2014. While we generally think of this being the concern of...
Telecommuting with Skype for Business
Skype for Business is the ultimate phone system for telecommuting for several reasons. Unified Communications Skype for Business is a single application from which you can Instant Message, Voice Call, Video Call, Conference Call, host a live Meeting, Screen Share, and Live Collaborate. In most enterprises, these...
Keys to Customer Service Excellence
I recently had multiple experiences with customer service representatives. These companies, such as Southwest and Quickbooks, were those who are generally praised for their customer satisfaction and I, in fact, have been quite pleased in the past with them. In these occurrences, however, I was far from satisfied with the outcomes of the...
With Microsoft Lync, Starbucks is the Only Office You Need
In Chris Reed’s post entitled, 5 Reasons Why Starbucks Is the Only Office You Need, his experience and the conclusions that he comes to are a growing trend. I myself have lately tried to work at least half a day at a coffee shop. And like Reed, I too have...
Protocol and Professionalism in a Telecommuting Environment | Three Factors to Excellence
Normally, when you are getting ready for work you consider several factors: 1. Is what I am wearing to work appropriate and is it ironed? 2. Will I be on time? 3. What is my schedule when I arrive to work? When working from home in a virtual, telecommuting environment...